Why Choose Us?
At Tech Source Managed Services we know how important every step in your business process is, which is why we leave nothing to chance when it comes to meeting SLAs, or sending out a fully qualified engineer to a remote location when any piece of hardware suffers a problem.
FAQs
TSMS provides a comprehensive range of services, including IT project management, data center support, retail technology support, CCTV and security system installation, and operational support for various industries. Our solutions are tailored to meet the unique needs of each client, ensuring efficiency and reliability.
By outsourcing your IT management to TSMS, you benefit from our expertise and economies of scale. We provide proactive maintenance, advanced analytics, and scalable solutions that help reduce downtime and improve efficiency, ultimately lowering your operational costs.
A Service Level Agreement (SLA) is a contract that outlines the expected level of service between a service provider and a client. At TSMS, we are committed to meeting and exceeding our SLAs, ensuring transparency, accountability, and high-quality service delivery. Our team regularly monitors performance metrics to maintain compliance and address any issues promptly.
Yes, TSMS has the capability to support businesses across multiple locations worldwide. We provide consistent and reliable IT services, including on-site support and remote management, ensuring that your operations run smoothly no matter where you are located.
Data security is a top priority at TSMS. We implement robust security measures, including encryption, access controls, and continuous monitoring to protect your data. Our solutions are designed to meet industry standards and regulatory requirements, ensuring compliance and peace of mind for our clients.